1 Our Service

a. Mycardirect Ltd (the “Company”) are an Appointed Representative of Alliance Asset Management Limited. Mycardirect Ltd operates the website www.mycardirect.co.uk. The Company is registered in England and Wales under company number 11124261 and the Company’s registered office is at 3 Colmworth Business Park, Eaton Socon, St. Neots, England, PE19 8ER.

b. The Company provides its Members (the “Members”) access to cars within their fleet as advertised for a minimum of 30 days

c. The Company provides a flexible vehicle Subscription Service (the “Subscription Service”) which is suitable for both business and personal customers. The Subscription Service advertises to its Members access to vehicles at competitive prices for durations from one month to 24 months for a monthly subscription rate.

d. Should you progress to placing an order with us under our Subscription Service, the Company will require a Joining Fee as detailed in our Information Notice.

2 Personal Data & Data Protection

Full details of our privacy policy are available on our website. A summary of how we use Your Information to process your request is as follows:

a. You will provide to us ‘Your Information’, at the Members stage that may include your name, email address, date of birth (to confirm you are over 18 years old) and a contact telephone number.

b. We may contact you by phone, SMS text message and email for the purpose of providing and executing our Subscription Service.

c. By submitting your details and agreeing to the terms under this Members Agreement you agree that we may also contact you by phone, SMS text message and email for the purpose of sending you information about the products and services which we offer which may be of interest to you, as well as other information which maybe of relevant such as special offers or promotions. You can opt out at any time.

Should you proceed to the next stage, our Subscription Service, you will be required to provide further information which will be used by us to process your request:

d. We will check ‘Your Information’ in connection with your application with credit reference and fraud prevention Agencies (Agencies), and these Agencies will record the check. ‘Your information’ means the information you have provided to us.

e. ‘Your Information’ will include your current and previous names, addresses, date of birth, driving licence details and National Insurance number. The Agencies will provide us public information about you and any third party financially linked to you: information such as county court judgments (CCJ’s) and bankruptcies, electoral register and fraud prevention information on you and your known financial associates, current and previous names, addresses and dates of birth. If false or inaccurate information is provided and fraud is identified, details will be passed to fraud prevention agencies. Law enforcement agencies may access and use this information.

f. The Credit Reference Agency (CRA) searches that they make will leave a search footprint, both in their records and on your credit file at the CRA they’ve used, whether or not this application proceeds. If the search was for a credit application, the record of that search (but not their name) may be seen by other organisations when you apply for credit in the future. Links between financial associates will remain on your and their files until such time as you or your associate successfully files for a disassociation with the CRA. It may be necessary to make more than one such search particularly if you provide any new or changed information. Credit scoring techniques may be used to assess your application.

g. The CRA’s require us to explain that they have privacy notices available on their websites. What they do with the personal information is explained in the Credit Reference Agencies Information Document (CRAIN) and it is on the Experian, Equifax and Callcredit websites

h. We may disclose your data to third party service providers and other legal entities within the same group of companies as Mycardirect to complete tasks and provide services to you on our behalf. Examples of third party service providers include: ID checks, driving licence checks, delivery and collection services, DVLA, vehicle insurance, vehicle tracking services, service bookings and garages, breakdown and accident assistance, tyres and windscreens, fines management, customer surveys, direct debit and payment handling, digital signature services, SMS services, e-mailing services, marketing printing, outsourced administration and IT services and postal services.

i. Information about you may also be used for purposes for which you have given consent, or when required by law or where permitted under the terms of applicable data protection laws

j. We record all telephone calls for training purposes and to improve the service we offer.

k. Click here for full details on our Privacy Policy

l. Click here for our Information Notice

m. Click here for our Initial Disclosure Document